Position: Equipment After-Sales Engineer (设备售后工程师)
Company: Guangzhou Suoyi Semiconductor Technology Co., Ltd.
Location: Wuxi
Job Responsibilities:
- Provide professional after-sales technical support services to customers, including troubleshooting, issue resolution, and solution provision
- Maintain after-sales service processes, ensure standardized workflow implementation, and continuously optimize service quality
- Collect customer requirements and feedback, communicate proactively, resolve issues promptly, and provide feedback
Requirements:
- Strong service awareness and professional technical skills with solid technical foundation
- Excellent communication and coordination abilities with strong teamwork spirit
- Proactive, highly responsible, with strong problem-solving capabilities
- Fluent Korean language skills; semiconductor vacuum valve after-sales experience preferred
Employment Type: Full-time
Level: Mid to Senior