Position: Customer Support / Urgent Hiring / Japanese + Korean Language Support (Start: April 13, 2026) Company: Teleperformance Japan Co., Ltd. Location: Tokyo, Minato Ward, Roppongi (Ark Hills South Tower 7F) Employment Type: Contract Employee Salary: 319,200-335,000 yen monthly (Annual: 3,830,400-4,020,000 yen) Responsibilities: Support marketplace seller inquiries via chat and email (20-30 chat messages, approximately 60 emails daily). Handle refunds, status changes, review/image requests, login issues, and new seller inquiries. Phone support provided as needed. Duties include payment processing, platform navigation assistance, and merchant onboarding support. Requirements: - Japanese-Korean bilingual proficiency required - No prior experience necessary - No education requirements Benefits: - Fully remote work - Complete Saturday-Sunday-holiday off schedule - 120+ annual paid days off - Year-end, special, parental, childcare, and bereavement leave - Full social insurance coverage - 2,000 yen/month internet stipend - PC, headset, LAN cable provided - Overtime fully compensated - Formal employee conversion program available - Free English learning program - Flexible dress code - Side-work permitted - 2-week online training provided Work Schedule: Fixed hours, 7:30 AM - 4:30 PM standard, includes 1-hour lunch and two 15-minute breaks