Account Manager (Korean Market)

LOCATION: Hanoi / HCMC / Korea Job Description Build and maintain strong, long-term relationships with clients, understand their needs and expectations, and provide appropriate solutions and services. Monitor project implementation and ensure service quality throughout the engagement. Identify new business opportunities and expand the Korean market together with the BD team in Korea. Develop and execute business plans based on assigned sales and market KPIs. Receive and qualify business opportunities, coordinate with the delivery/production team to develop proposals, and present solutions to clients. Participate in proposal discussions, negotiations, deal closing, contract completion, and customer support throughout project delivery and post-sales activities. Explore and expand business opportunities within the existing customer base. Achieve assigned quarterly sales targets. Address customer issues, concerns, and inquiries, and provide technical support when necessary. Organize customer events and marketing activities to strengthen client relationships. Provide regular reports to the Board of Management and collaborate with relevant departments to improve short-term and long-term business performance. Perform other tasks as assigned by the Manager. Required 1+ years of experience working with Korean clients in IT Outsourcing services or IT products; Fluent Korean communication skills, with TOPIK Level 5 or above; a good understanding of Korean culture and previous experience working or studying in Korea are considered advantages; Experience in developing business proposals and presentation materials for clients regarding solutions or services; proficient in office tools such as PowerPoint, Excel, Email, etc.; Strong negotiation and communication skills, with the ability to handle problems flexibly and provide appropriate solutions to clients; Good understanding of IT and the ability to discuss and present software technologies, Cloud systems, AI, Data, and other IT-related topics; Experience using customer prospecting tools and channels such as professional networks, forums, social media, CRM systems, and Digital Email Marketing tools. Benefits Salary: Negotiable Competitive commission structure with performance-based incentives 100% of official salary during the probationary period; Performance reviews twice a year, 13th-month salary, and business performance bonus; Bonuses for public holidays, including International Workers’ Day, National Day, New Year, and Lunar New Year; Social insurance, health insurance, and unemployment insurance in accordance with Vietnamese law; Premium health insurance, maternity benefits, and annual health check-ups; Company welfare benefits, including company trips, team-building activities, professional training programs, and more; Young, dynamic, and professional working environment; Monday to Friday working schedule with flexible check-in time.