Korean Language Customer Service Representative at Beijing Waiqiyuanke HR Services (Shenzhen) Co., Ltd., Shenzhen. Full-time. Responsibilities: Provide Korean-language technical support and after-sales consultation via phone, online chat, and email; deliver professional technical solutions and conduct knowledge training; handle customer complaints professionally, manage emotions, and build positive relationships; collect and analyze customer feedback to optimize products and services; collaborate with team members to achieve departmental goals. Requirements: Associate degree or above; fluent Korean (listening, speaking, reading, writing); prior Korean-language work experience preferred; imaging equipment knowledge and technical service experience preferred; English proficiency advantageous; strong service consciousness and stress resilience.
