Korean Translator/Korean Customer Service at Dalian Farster High-Tech Talent Development Management Co., Ltd., Shenyang. Full-time. New key project with significant promotion opportunities; no night shifts. Responsibilities: Communicate with customers via online chat or phone to address product/service inquiries; handle user questions regarding courses, activities, and fees; recommend appropriate course products based on customer needs; process user requests (course withdrawals, class transfers, logistics coordination); actively collect and report user feedback to relevant departments. Requirements: Associate degree or higher; TOPIK Level 5+ Korean proficiency for fluent written/phone communication with Korean users; strong teamwork, customer service awareness, and responsibility; strong communication and comprehension skills with patience. Preferred: Korean ethnicity, Korean nationality, Korean major, Korea study experience, multinational customer service background. Benefits: 13-month salary, statutory holidays plus company vacation, diverse training, employee wellness program, structured promotion system with annual raises, full labor contract with social insurance and housing fund.
