Freight Forwarding Korean-Language Customer Service at Han-Zhong International Freight (Shanghai) Co., Ltd., Shanghai. Full-time. Responsibilities: Daily tracking of designated shipments; email updates to overseas partners and obtain responses; timely communication with designated cargo clients regarding cargo status; immediately coordinate with overseas agents if abnormalities occur; provide overseas assistance for internal company clients (cargo information queries, understanding international operational requirements). Requirements: Familiar with freight forwarding operational procedures and business knowledge; prior overseas customer service experience preferred; Korean language proficiency to conduct email and phone communications with overseas agents.
