Korean Customer Service Representative at Dalian Zhongyi Human Resources Development Co., Ltd., Dalian Software Park. Full-time. Responsibilities: Answer incoming calls from Korean customers; resolve inquiries regarding hotels and flight products; modify flight itineraries; handle ticket changes, refunds, and upgrades; process hotel refund requests, schedule changes, ticket modifications, waitlist management; drive sales of hotel and related services through phone interactions. Requirements: Associate degree or higher (any major); fluent Korean with solid reading/writing and speaking ability; excellent customer service awareness and communication skills; strong learning ability and team collaboration. Work Schedule: 8 hours daily (no night shifts); weekends off. Compensation: 13 months salary + allowances; 24% provident fund contribution rate.