Korean Language Customer Service Engineer at Kunming Chaoying Technology Co., Ltd., Huangshi. Requirements: Bachelor's degree or above; proficient Korean language skills; 3+ years manufacturing quality experience preferred. Schedule: 8am-5pm, weekends + statutory holidays off; frequent overtime required (paid per labor law). Key Responsibilities: Handle customer complaints and product issue containment; prepare and submit 8D reports; interpret international customer standards and supervise factory compliance; drive product quality management and factory improvements; confirm corrective action effectiveness; prepare for and follow up on customer audits.