Korean Customer Service Representative (Dual Weekends Off) at Beijing Foreign Enterprise Dekon HR Services Shenzhen Co., Ltd., Shenzhen. Full-time. Responsibilities: Provide Korean-language technical support and after-sales consulting via phone, online chat, and email; deliver professional technical solutions and conduct knowledge training; handle customer complaints professionally while managing emotions; collect and analyze customer feedback to optimize products and service processes; collaborate with team members to achieve departmental goals. Requirements: Accredited associate degree or higher; fluent in Korean (listening, speaking, reading, writing); prior Korean work experience preferred; imaging equipment knowledge preferred; English workplace proficiency preferred; strong service consciousness and stress tolerance.
