Korean customer service / online customer service / email customer service (work-from-home option available). Responsibilities: handle hotel reservation inquiries and customer calls, understand customer needs and provide proactive service, address post-sale customer calls and resolve issues promptly, provide business consulting to various customer categories. Requirements: fluent Korean communication, English reading/writing competency acceptable, no experience necessary; Korean study background, native Korean speakers, or customer service experience preferred. Benefits: 13-month salary, 12 days paid annual leave, 12 days paid sick leave, six insurance types plus housing fund, no mandatory overtime, annual health checkups, holiday bonuses, training programs, gym access, promotion opportunities, annual salary increases. Based in Dalian, China with work-from-home flexibility.