Freight forwarding Korean language customer service at Han-Zhong International Shipping (Shanghai) Co., Ltd. Job duties: daily tracking of designated shipment operations, email notifications to international partners and obtaining responses; timely communication with designated clients regarding cargo status and immediate coordination with overseas agents for any anomalies; provide internal customer support for overseas assistance such as cargo inquiry and understanding international operational requirements. Requirements: familiarity with freight forwarding operations and business knowledge (prior overseas customer service experience preferred), Korean language ability for email and phone communication with overseas agents. Full-time, located in Shanghai, China.