Korean language customer service representative at Dalian Zhongyi Human Resources Development Co., Ltd. Work hours 8 hours daily with no graveyard shifts and weekly double weekends off. Responsibilities: answer incoming calls from Korean customers regarding hotel and flight products; handle flight itinerary modifications, ticket changes, refunds, upgrades; resolve transaction issues including hotel refund requests, schedule changes, rebooking, and upgrades; drive sales through phone consultations to achieve service targets. Requirements: associate degree or equivalent (major unrestricted), fluent Korean with strong reading/writing and speaking abilities, excellent customer service awareness and communication, strong learning ability and teamwork. Benefits: 13-month salary plus allowances plus 24% public provident fund contribution rate. Full-time, located in Dalian Software Park, China.