Customer Service at Hangzhou Zopus Industrial (semiconductor manufacturing), Jiaxing. Salary: ¥8,000-12,000/month. Responsibilities include: processing sales orders in SAP, maintaining order accuracy, arranging shipments, handling customer billing and refunds, processing complaints, supporting accounts receivable, and facilitating customer communications. Requirements: bachelor's degree in logistics/international trade, Excel/PowerPoint proficiency, SAP experience preferred, fluent Korean and basic English, strong communication and negotiation skills, 5+ years customer service/order processing experience, high stress tolerance.
