IFF, a global leader in flavors, fragrances, and food ingredients, seeks a Customer Service Representative fluent in Korean and English for their Changzhou-Wuxi-Suzhou office. Entry-level full-time role managing end-to-end order-to-cash activities for B2B customers, including processing domestic, export, and consignment orders; coordinating fulfillment; handling documentation; processing credit/debit notes; and resolving customer complaints within agreed timelines. Requirements: bachelor's degree, 2-3 years B2B customer service or supply chain experience, SAP and MS Office proficiency, knowledge of trade processes, business-level Korean and English communication skills. Offers career development and learning programs.