Customer Support - Marketplace Seller Assistance (Japanese+Korean) Company: Teleperformance Japan Start Date: April 13, 2026 Employment Type: Contract Employee (with permanent staff conversion opportunity) Location: Tokyo, Roppongi (official address, work fully remote) Responsibilities: - Provide customer support to marketplace sellers via chat/email - Handle refund processing, status modifications, review/product image management - Login issues and new seller inquiries - Expected volume: 20-30 chats and ~60 emails daily Qualifications: - Bilingual Japanese-Korean fluency required - No prior experience required - Willing to start April 13 Compensation: ¥319,200-335,000 monthly (¥3,830,000-4,020,000 annually) Schedule: Fixed hours; complete weekends/holidays off; 120+ annual paid days Benefits: Remote equipment provision; internet stipend (¥2,000/month); full social insurance; paid family/bereavement leave; English training program; no attire restrictions