Teleperformance Japan seeks a bilingual Japanese-Korean customer support specialist for a marketplace e-commerce platform handling beauty, fashion, electronics, and food products. Based remotely, starting April 13, 2026. The role involves responding to seller inquiries via chat (20-30 daily) and email (60 daily) regarding refunds, status changes, reviews, login issues, and new seller applications. Two-week onboarding provided. Monthly salary: ¥319,200-¥335,000. Contract position with potential permanent conversion. Benefits include 120+ annual holidays, full social insurance, ¥2,000 monthly internet subsidy, remote work, free English training, and performance bonuses. No experience required.