Korean Language Aviation Voice Customer Service 【Company】Wos Information Technology Service (Dalian) Co., Ltd. 【Location】Dalian 【Position Level】Entry-level 【Employment Type】Full-time 【Key Responsibilities】 - Handle customer problems through phone/email and resolve them through effective communication - Process flight booking issues including cancellations, rebooking, personal information changes, baggage problems - Monitor ticket information and booking records - Provide booking confirmation information to customers - Coordinate with relevant departments to resolve customer issues - Attend one-on-one and team meetings - Report operational feedback to Team Leader 【Requirements】 - Current student status - Clear expression meeting high standards of customer service - Ability to build good relationships with customers, suppliers, and internal teams - Strong interpersonal skills - Good learning ability 【Language Requirement】 Native Korean speaker required