Company: Amazon Japan G.K. Job ID: A10386999 Employment Type: Full-time Location: Japan Mission: Support Amazon's Customer Trust and Partner Support (CTPS) division to ensure safe online transactions by investigating seller legitimacy and eliminating e-commerce risk. Key Responsibilities: - Review document legitimacy from sellers using Amazon portals and tools - Verify personal/business information against internal and external sources - Assess new sellers for marketplace onboarding; identify and prevent fraudulent actors - Communicate via email with third-party sellers in multiple languages - Minimize friction for legitimate sellers while maintaining security standards - Monitor fraud patterns; achieve weekly productivity/quality targets - Flexibility for weekend/holiday shifts as needed Language Requirements (all three required, not pick-any-one): - Korean: Business level (reading, writing, speaking, listening) - Japanese: Business level (reading, writing, speaking, listening) - English: Business level minimum (reading, writing); speaking/listening preferred Basic Qualifications: - Team player capable of learning in global environment - Excellent interpersonal and communication skills - Intermediate Microsoft Office proficiency - Time management and multitasking ability Preferred Qualifications: - Customer service/retail experience - Fraud/risk management background - Strong organizational skills - Detail-oriented, proactive, self-disciplined approach