Korean Language Hotel/Flight Order Consultation Specialist, Dalian Gangjingzi District, 10 openings, no experience required, associate degree minimum, direct corporate hire with internship-to-permanent conversion option. Responsibilities: provide travel consultation and booking services to customers including flights and hotels; deliver high-quality customer responses via phone, chat and email according to efficiency and quality targets; provide excellent customer service through active listening to customer needs; maintain strict confidentiality of customer information; resolve customer issues proactively, patiently and empathetically during first contact when possible; provide timely feedback, summarize feedback and suggestions for reporting; stay updated on new products, market activities and policy or regulatory changes. Requirements: Korean language fluency and English reading/writing capability; strong communication skills and polite demeanor; proficient computer skills including Word and Excel; excellent service awareness and professional dedication; strong learning ability and teamwork spirit; ability to handle work pressure; acceptance of evening shifts. Certifications noted: TOPIK Level 6, Korean language major Level 8 translation.