Korean Customer Service Specialist (short-term contract, 1-2 months) in Shanghai (Jing'an District). Fluent Korean required with basic English reading and writing. Responsibilities: handle customer inquiries via phone and email regarding contact lens and eye-care products, process complaints, refunds, exchanges and returns, maintain case records and customer files, provide product knowledge and post-sale support, and identify and report quality issues. Requirements: fluent Korean, customer service or call center experience preferred, knowledge of contact lens or eye-care products preferred. Schedule Mon-Fri 8:00-17:00. Salary 13,000 RMB.