Microsoft Customer Service & Support (CSS) Azure AI team is hiring a Technical Support Engineer - Azure Cloud & AI (Korean Speaker) in Japan. Troubleshoot and resolve customer technical issues independently across Azure products (Virtual Network, Storage, Container Registry, Key Vault), analyze issues using verification, log analysis, debugging and source code examination, create sample code and technical solutions, collaborate globally with sales and development engineers, provide product feedback, develop training materials and mentor junior engineers. 【語学要件】韓国語：ビジネスレベル上級（必須）、日本語：ビジネスレベル、英語：読み書き＋ビジネス会話。 Required: 3+ years technical support, consulting, or system development/operations experience; either 3+ years troubleshooting/incident response or 2+ years Azure infrastructure building/operations. Preferred: Azure OpenAI / Machine Learning / AI Services / IoT experience, network infrastructure (Layer 2+), Azure certifications (AI-900, AI-102, AZ-900). Work schedule: 9:00–17:30 JST with on-call rotation (~monthly, including weekends/holidays). Remote work possible depending on experience and skills. Full-time permanent position.