Administrative & Sales Support Officer - Korean Language. HIVELAB VINA, Hanoi Capital Region. Full-time. About the company: Founded in 2012 in South Korea, HIVELAB is a multi-platform digital media agency providing clients and users with differentiated experiences while expanding the digital ecosystem through UX/UI design, game development, web and mobile services, branding, and marketing. Responsibilities - Administrative: - Process contracts, purchase orders, acceptance reports, and monthly commercial invoices for domestic and international clients in Korean and Vietnamese using company templates. - Prepare, verify, and coordinate with the Accounting Department to manage purchase order status using company forms. - Serve as primary liaison between the company and domestic/international partners regarding project administrative procedures in Korean and Vietnamese. - Backup support: arrange travel for leadership (flights, hotels, transportation, logistics) and assist with other GA team administrative tasks. Responsibilities - Sales Support: - Manage and update the customer pipeline (CRM, Excel) and track deal progress from lead to closure with accurate, timely data. - Prepare reports, consolidate sales metrics, pipeline analysis, and revenue figures in Excel for periodic management reporting. Requirements: - Associate/Bachelor degree or higher majoring in Korean language, with TOPIK Level 5 certification or higher. - Experience in Sales Support / Sales Admin roles; preference for ITO / IT outsourcing sector background. - Advanced Excel proficiency for data processing and report generation. - Customer pipeline management experience; CRM system familiarity is an advantage. - Basic English capability for email communication. - Detail-oriented, responsible, able to manage data and meet deadlines with strong organizational skills. - Collaborative mindset with a proactive work approach. Benefits: - Competitive salary negotiated at interview, aligned with experience and value delivered. - Compensation package equivalent to 14 months annual salary plus performance bonuses. - Allowances: Tet bonus, 13th month salary, lunch subsidy, travel allowance, parking support. - Full social, health, and unemployment insurance based on actual salary. - Comprehensive health insurance (MIC) and annual health checkups. - Annual professional development training and overseas trips for high performers. - Salary increases twice yearly based on performance and contributions. Work schedule: Monday to Friday, 8:00 AM - 5:00 PM. Location: Level 11, Taisei Square, 289 Khuat Duy Tien, Hanoi.