TELUS Digital - Social Media Content Moderator (Korean Speaker) | Bali, Indonesia | Full-Time | Associate Level | On-site (WFO), Imam Bonjol No 502, West Denpasar, Bali.
Purpose: Ensure safe and positive online environments by reviewing user-generated content, enforcing guidelines, and maintaining community standards.
Key Skills & Experience:
- Minimum D3 qualification (any major)
- Excellent communication skills in English and Korean (written, spoken, listening, and reading) with at least B2 proficiency in both languages
- New graduates are welcome
- BPO experience preferred but not required
- Ability to start immediately preferred
- Willing to work in a shifting schedule, including weekends and public holidays
- Willing to be placed in Denpasar, Bali (full WFO)
Responsibilities:
- Review user-generated content (text, images, videos, comments)
- Assess compliance with community guidelines
- Remove policy-violating material
- Manage content safety for short-video products per legal standards
- Address inappropriate content reports
- Coordinate with supervisors on guideline violations
- Audit social media content before sharing
- Review videos, complaints, copyright notices
- Potential exposure to harmful/sensitive content
Benefits: Competitive base salary; BPJS health/employment insurance; private health insurance; monthly internal events; paid leave; career development; international professional environment; expert mentorship; complimentary beverages; sport activities and game room.