本部直招韩语酒店订单沟通专员

Korean Language Hotel Order Communication Specialist (Direct Headquarters Recruitment), Ganjingzi District, Dalian. 10 openings, no prior experience required, associate degree minimum. Responsibilities: provide travel consultation and booking services to customers including flights and hotels; deliver high-quality customer responses via phone, chat, and email meeting efficiency and quality targets; actively listen to customer needs and deliver quality service; maintain strict confidentiality of customer information; resolve customer issues on first contact through a proactive, patient and empathetic approach; provide timely feedback, collect customer opinions and suggestions and prepare summary reports; stay updated on new products, market activities, and policy or regulatory changes. Requirements: Korean language mastery (professional level 8 / TOPIK level 6, fluent spoken Korean communication and interpretation), English reading and writing capability, strong communication skills, polite and humble demeanor, computer proficiency (Word, Excel), excellent service orientation and professional dedication, strong adaptability and proactive attitude, learning capacity and teamwork spirit, ability to handle work pressure, and acceptance of evening shifts. Interns are accepted with potential conversion to a permanent role. Employer is Concentrix, a Nasdaq-listed technology and services company.