Position: Customer Support Specialist (English Language) - STALCRAFT:X Game Company: EXBO North (ООО Эксбо Север) - IT company, accredited Location: Saint Petersburg (fully remote) Key Responsibilities: - Provide player consultations and support within established guidelines - Process and escalate information to other departments - Play STALCRAFT:X periodically to maintain understanding of game mechanics Required Qualifications: - Above-average PC knowledge and troubleshooting capability - Customer service experience and problem-solving ability - Stress tolerance and multitasking capacity - Professional communication regardless of circumstances Preferred Qualifications: - Korean language knowledge (Знание корейского языка - listed under 'Будет плюсом') - English proficiency above B1 level - Game development industry experience - STALCRAFT:X gameplay experience Benefits: - Accredited IT company employment - Fully remote work - Flexible scheduling (4 or 8-hour shifts) - Evening/night shifts available: 04:00-08:00, 08:00-12:00, 16:00-20:00, 20:00-00:00 MSK - English language courses - Career advancement opportunities