Administrative Staff Company: PT Korea Visa Center Jakarta Location: Jakarta Selatan, Jakarta Raya Type: Full-time Responsibilities: - Review and check document applications for visa processing - Enter all data into system accurately and timely with no errors - Respond to customer/applicant queries or complaints with appropriate solutions within time limits - Ensure Standard Operating Procedures and manuals are followed without deviation - Maintain proper recording, documentation, and closure - Handle logistics-related tasks - Collaborate with team and other departments on complaint resolution Requirements: - Bachelor's degree (S1) or equivalent - 0-0.5 years experience; fresh graduates welcome - Basic to fluent English, Bahasa Indonesia, and Korean (spoken and written) - Excellent interpersonal and customer service skills - Strong problem-solving and decision-making abilities - Multitasking and organizational capabilities - Available 8:30am-5:30pm, 5 days weekly