Community Executive (Korean)

Key Responsibilities

1. Manage & Grow In-app Community

• Manage and develop the in-app Community for international customers, with a primary focus on the Korean market;
• Monitor member behavior, needs, and feedback to improve engagement and community participation;
• Develop activities and engagement mechanisms that encourage customers to participate, share, and contribute content;
• Track Community performance metrics and recommend initiatives to improve overall effectiveness.

2. Develop Content & User Engagement

• Develop content and topics aligned with the needs, behaviors, and preferences of Korean customers;
• Create content themes and engagement activities to encourage UGC, discussions, and interactions within the Community;
• Collaborate with Product and relevant teams to propose, implement, and optimize Community features and user experience;
• Collect and analyze user insights to continuously improve Community content and activities.

3. Support Community Growth through Out-app Channels

• Execute communication activities across external channels to increase Community awareness and attract new users;
• Collaborate with Marketing and relevant teams to amplify Community content, activities, and value propositions;
• Monitor the performance of out-app activities and recommend initiatives to improve user reach and conversion into the Community.

4. Perform other tasks as assigned by the Line Manager.

Qualifications & Skills

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field;
• 1-2 years of experience in Community, Content, Social Media, Digital Marketing, or similar roles;
• Experience managing online communities or groups, preferably in-app communities or international customer communities;
• Strong content development skills with the ability to create engaging topics and activities that drive user engagement and UGC;
• Ability to analyze user behavior, identify insights, and translate them into relevant content and community initiatives;
• Strong communication, coordination, and problem-solving skills;
• Fluent in Korean, TOPIK Level 3 or above;
• Proactive, creative, responsible, and able to collaborate effectively across teams;
• Have a personal laptop.

At bTaskee, we don’t just work – we thrive with top-notch benefits!

• Competitive Salary – Rewarded based on your experience and skills;
• KPI-Based Salary – Earn what you deserve through your contributions;
• 13th-Month Bonus – Rewarded based on both your performance and the company’s success;
• Annual Performance Review – Unlock growth opportunities every year;
• BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop;
• Comprehensive Healthcare – Regular check-ups & a premium health package;
• Premium Healthcare - Exclusive top-tier health insurance for your well-being;
• SHUI Compliance – Contributions aligned with legal regulations;
• Generous Leave Policy – Enjoy 12–16 annual leave days per year;
• Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more;
• Engaging Workplace – Activities & exciting team-building events;
• Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care.

🚀 Join us and thrive in a workplace that values both your growth and well-being!

Working Schedule: Monday to Friday - 09:00 AM to 06:00 PM

Working Location: HQ Tower - 201 Tran Nao, An Khanh Ward, Thu Duc City, HCMC