Community Executive (Korean-speaking)

Key Responsibilities 1. Community Operations & Engagement Manage and operate customer community channels across online and in-app platforms; Moderate, respond to, and maintain the quality of community interactions — posts, comments, and messages; Plan and execute community engagement activities including minigames, challenges, events, appreciation programs, and community campaigns; Encourage and develop user-generated content (UGC) to increase engagement and amplify brand reach. 2. Content & Community Communications Develop community content tailored to customer segments — posts, visuals, short videos, announcements, and in-app content; Execute initiatives to spread community values and attract new customers to participate; Monitor content trends and customer behavior; propose creative ideas to improve communication effectiveness and engagement; Collaborate with Marketing, Product, Operations, and Customer Experience teams to ensure community communication is consistent and well-executed. 3. Insights & Reporting Collect feedback, conduct surveys, and analyze insights from customers to recommend experience improvements; Track and report on key community metrics including engagement, participation, UGC, sentiment, and program performance; Support the resolution of community issues or communication crises, ensuring timely responses aligned with brand guidelines; Perform other tasks as assigned by direct management. Qualifications & Skills: Bachelor's or Associate's degree in Marketing, Communications, Journalism, or related fields; Minimum 1–2 years of experience in a similar role (Community, Content, PR, or Digital Marketing); Strong content creation skills including copywriting, visual thinking, and basic scriptwriting; Proficient in social media platforms and AI-powered creative tools (Canva, CapCut, or equivalent); Service-oriented mindset with strong communication and interpersonal skills; Proactive, enthusiastic, and accountable with a strong willingness to learn; Experience in event organization or community program execution is a plus; Korean proficiency (TOPIK 3+); Have a personal laptop. At bTaskee, we don’t just work – we thrive with top-notch benefits! Competitive Salary – Rewarded based on your experience and skills; KPI-Based Salary – Earn what you deserve through your contributions; 13th-Month Bonus – Rewarded based on both your performance and the company’s success; Annual Performance Review – Unlock growth opportunities every year; BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop; Comprehensive Healthcare – Regular check-ups & a premium health package; Premium Healthcare - Exclusive top-tier health insurance for your well-being; SHUI Compliance – Contributions aligned with legal regulations; Generous Leave Policy – Enjoy 12–16 annual leave days per year; Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more; Engaging Workplace – Activities & exciting team-building events; Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care. 🚀 Join us and thrive in a workplace that values both your growth and well-being! Working Schedule:  Monday to Friday - 09:00 AM to 06:00 PM                                                  Working Location: HQ Tower - 201 Tran Nao, An Khanh Ward, Thu Duc City, HCMC