Customer Service Agent (Korean & English Bilingual)
New정규직원격근무채용중
I
Influx
공고 내용
Influx seeks bilingual customer support agents (Korean/English) for 100% remote positions based in Indonesia. Responsibilities include handling phone, email and chat inquiries; resolving customer issues; maintaining CRM documentation; and representing brands professionally across regions. Requirements: professional Korean proficiency (ideally TOPIK 5-6 equivalent), strong written/verbal English, multichannel support experience, excellent communication, cultural awareness, and CRM/ticketing system familiarity. Ideal work setup needs Windows 10+/MacBook, 8GB+ RAM, 40-50 Mbps internet, a wired headset and a quiet distraction-free workspace. Entry-level, full-time. The posting explicitly targets candidates in Indonesia with Indonesia-aligned operations.