TP (Teleperformance) is hiring a Customer Service Representative - Korean Speaking, based in Malaysia. Job Responsibilities: - Handle customer inquiries related to hotel reservations, changes, cancellations, and payments - Communicate with hotels and accommodation partners via phone and email - Manage various customer cases including booking confirmation, payment issues, and cancellations - Provide multi-channel customer support through phone, chat, and email Job Requirements: - No specific education or experience required (fresh graduates welcome) - Korean speaking ability required - Strong customer service mindset - English communication skills required (business-level preferred; OPIC IH or above is a plus) - Experience handling overseas customers is advantageous - Basic IT skills (PC usage, information search, work tools) - Ability to multitask and adapt quickly in fast-changing environments - 3 weeks of structured training provided; live operations begin week 4 Compensation & Benefits: - Annual total compensation: approximately KRW 33,000,000 to KRW 38,000,000 - Professional training and career development - Supportive multicultural work environment - Opportunity to work with a global organization Employment Type: Full-time Seniority Level: Associate