Korean Speaking Customer Service Representative (to relocate in Malaysia) Company: TP (Teleperformance) Location: Malaysia Job Type: Full-time Shift: Follow US Shift (including weekends/public holidays, if required) Key Responsibilities: • Handle customer inquiries via voice, email, and chat in Korean • Provide accurate information, guidance, and follow-up on patient cases and service requests • Ensure timely resolution of queries while maintaining high customer satisfaction • Document interactions in CRM systems accurately and thoroughly • Coordinate with internal teams and escalate cases when necessary Requirements: • Fluent in Korean • Good English communication skills (for internal communication and training) • Previous experience in call center or customer service is a plus • Excellent communication and interpersonal skills • Willingness to work on night shifts, including weekends and public holidays • Currently based in Malaysia or open to relocating to Malaysia Benefits: • Competitive base salary + allowances • Health and wellness benefits (medical, insurance) • Comprehensive training • Career growth opportunities in a reputable international company • Supportive, multicultural work environment