Position: IVF Care Coordinator - Korean Speaker (BSD Location) at PT Morula Indonesia (Indonesia's largest IVF provider, est. 1998). Core Responsibilities: Guide patients through complete IVF treatment cycles from initial consultations through post-procedure follow-up and case closure. Build patient trust through empathetic communication and structured engagement processes. Required Qualifications: - Diploma or Bachelor's degree - Professional appearance - Fluent English plus TOPIK II Level 4 Korean or native Korean speaker - Indonesian written/spoken proficiency - BSD employment availability - Willing to do On Job Training at Morula IVF Jakarta for 1 Month Essential Competencies: Patient journey management across complete IVF pathways; empathetic communication; structured follow-up; confidentiality maintenance; detail-oriented service orientation; WhatsApp Business, basic CRM, Google Sheets proficiency. Preferred Background: Prior IVF clinic or maternity hospital experience; premium client management background; healthcare sales and closing technique familiarity.