Staff IVF Care Coordinator - Korean Speaker (BSD Placement) Company: Morula IVF — Indonesia's largest IVF center (established 1998) Location: BSD, Tangerang, Banten Qualifications: - Diploma or Bachelor's degree - Well-groomed with professional appearance - Good Communication in English and TOPIK II Level 4 or Korean Native - Placement: BSD - Willing to complete On Job Training at Morula IVF Jakarta for 1 Month Key Competencies: - Patient Journey Management: Guide patients from doctor consultation through discharge and post-procedure follow-up - Communication & Empathy: Highly communicative, empathetic, skilled in building patient trust - Follow-up & Conversion: Structured follow-up processes and patient engagement - Service Orientation & Professionalism: Detail-oriented, service-focused, committed to patient confidentiality - Teamwork: Collaborate effectively with medical and non-medical teams - Tools: Proficient with WhatsApp Business, basic CRM tools, Google Sheets - Languages: Indonesian (written/spoken); basic conversational English Nice to Have: - Prior IVF clinic or maternity hospital experience - Experience managing premium clients - Familiarity with consultative sales in healthcare settings