Staff Operasional & Customer Support Lele Tour | Yogyakarta, DI Yogyakarta | Contract/Temporary Rp 2,500,000 – Rp 3,500,000 per month Lele Tour designs meaningful travel experiences for customers. Candidates may apply for one or both positions; placement determined by company. Position 1: Staff Operasional (Operation Coordinator) Responsibilities: - Manage hotel, vehicle, and tour reservations - Communicate with vendors/partners - Check and adjust operational schedules - Handle urgent situations (first response) - Ensure reservation progress runs smoothly Position 2: Staff Administrasi / Customer Support Responsibilities: - Handle basic customer communication - Input and manage inquiry data - Record and manage CRM - Prepare invoices and data lists - Monitor unresponded inquiries - Send templated messages - Document management General Qualifications: - No age, major, or education restrictions - Fresh graduates welcome - Ability to understand work clearly - Learn from mistakes without repetition - Accept and apply feedback quickly - Responsibility toward work Required Tools: Google Sheets, Google Docs/Drive, Notion (learnable), WhatsApp Language & Communication: English or Korean is advantageous. Most important: clear Indonesian language communication. Working directly with Korean teams and clients provides international communication experience. Work Environment: - Location: Yogyakarta - Can travel to Bali/other areas (transportation/accommodation provided) - 5 days/week (flexible), 09:00-17:00 Salary & Growth: - Initial range: IDR 2.5-3.5 million - Performance-based compensation increases available quickly Benefits: - Communication allowance - Half-day off or early departure on birthday - Coffee voucher (IDR 200,000) on birthday - Monthly team meals - Performance-based incentives - Language exam support (TOEIC, TOPIK) - BPJS Health & Employment Insurance - Business travel opportunities