Japan & Korea Market Development Associate at co:brand, Shibuya-ku, Tokyo. Entry level, full-time.
Company: co:brand is a Toronto-based music technology company supporting artist and label growth through fan data analysis, engagement, marketing and promotional services. The company is currently expanding its APAC operations centered on the Japan and Korea markets.
Core responsibilities:
- Research and identify prospective customers in the Japan and Korea markets
- Conduct outreach to artists, labels and management companies
- Schedule and lead customer meetings and present the co:brand platform
- Deliver platform demonstrations
- Manage sales processes from initial consultation through contract
- Support new customer onboarding and service implementation
- Provide post-implementation customer communication and activation support
- Collect customer feedback and market insights
- Collaborate with the Toronto-based Sales, Customer Success and Product teams
- Contribute to APAC business expansion initiatives
Required qualifications:
- Business-level Korean language communication with customers
- Business-level Japanese language communication with customers
- Legal authorization to work in Japan
- Interest in customer communication and relationship building
- Self-directed approach to work execution
- Demonstrated interest in the music, entertainment or technology sectors
Preferred qualifications: sales, business development, account management, customer success or marketing experience; SaaS or startup sector experience; music or entertainment industry background; basic English communication ability (advanced business English is not mandatory but English is used for Toronto team communication and internal documentation).
Work arrangement: full-time permanent position, office-based in Shibuya, Tokyo. Business travel within Japan and to Korea may occur as needed.
Value proposition: an opportunity to guide customers across the entire lifecycle, from initial outreach through post-implementation success, gaining cross-functional experience in business development, sales and customer success while directly contributing to co:brand's music market expansion in Asia-Pacific.