Customer Service representative for food delivery platform at Concentrix Vietnam. Requires strong Korean communication skills TOPIK 5+ (Strong Korean communication skills verbal and written, Topik 5 and above). Responsibilities: receiving and responding to user inquiries; recording and handling complaints per procedures; utilizing support tools to resolve issues promptly; contacting drivers/restaurants when necessary; forwarding information to relevant departments. Compensation: Base salary 21.5M VND/month plus meal allowance (500K), night shift allowance (30% base), KPI incentive (900K-1.2M). Average income up to 25M VND/month. Full probation salary guaranteed. Requirements: High school education minimum, strong Korean TOPIK 5+, minimum 6 months customer service experience, sales mindset, customer-oriented. Under 35 years old. Benefits: social insurance, health coverage, 14 annual leave days, 13th month salary, promotion pathway. Location: QTSC Building 9, Quang Trung Software City, Quận 12, Hồ Chí Minh.
