Customer Service Representative (Korean and English speaking) at Qnity, based in Hanoi, Vietnam (full-time, entry-level, Customer Service Group). Qnity, a global leader in advanced electronics materials and solutions, seeks a customer service professional to handle inquiries, process orders, and resolve customer issues. The role involves responding to customer requests, investigating incidents, and negotiating resolutions based on client needs. Key responsibilities: Respond to customer inquiries and requests with proper resolution; assist customers and departments in order processing; investigate customer issues and incidents; resolve complaints fairly and effectively per consumer laws; maintain positive customer relations. Required qualifications: English business-level proficiency; Korean TOPIK Level 4 or above (or equivalent proficiency) preferred, certification not required but candidates must be able to communicate confidently with Korean stakeholders in a professional business environment; limited work experience acceptable; strong communication and interpersonal skills; flexibility in problem-solving. Company culture: Qnity values forward-thinking challengers, boundary-pushers, and diverse perspectives. Equal opportunity employer.