Position: Customer Service - Korean/Chinese Language Specialist
Company: Ways Vietnam Technology Co., Ltd.
Location: Haiphong, Dong Hai Ward, Deep C 2B Maritime Industrial Zone
Work Schedule: Monday-Saturday, 8:00 AM - 5:00 PM; 24 working days monthly with alternating Saturdays off
Responsibilities:
- Confirm and process customer quality complaints
- Communicate with relevant company departments regarding quality issues
- Analyze quality anomalies and irregularities
- Prepare customer feedback
