Customer Support role at Fintech Innovation (Global Financial Group) in Ho Chi Minh City. Responsibilities: Respond to customer inquiries professionally, provide accurate product/service information, assist with platform navigation and troubleshooting, document interactions in CRM, collaborate across departments, identify recurring issues to improve support processes, follow up on resolutions. Requirements: Korean and English language proficiency (mandatory), freshers or customer support experience accepted, strong written/verbal communication, empathy and active listening, problem-solving under pressure, flexibility for rotating shifts (day/swing). Benefits: Performance incentives, night shift allowance (~$15/day), annual/sick/birthday leave, holiday bonuses, competitive salary, laptop support, team building, salary increases. 2 positions available. Application deadline: June 10, 2026.
