Guest Relation Officer (Korean Language) at La Vela Saigon Hotel. Location: 83 Ly Chinh Thang, District 3, Ho Chi Minh City. Responsibilities: Ensure compliance with hotel policies and standards. Review logbooks for daily task assignments. Maintain lobby and work areas. Support during peak check-in/check-out periods. Personally guide guests to rooms. Prepare welcome letters for VIP guests. Register VIP guests. Arrange limousine check-ins. Track guest milestones (birthdays, anniversaries, honeymoons) for special care. Promote room upgrades and hotel services. Provide local attraction recommendations. Handle guest requests and complaints. Record special requests in guest files. Requirements: Associate degree or higher in tourism management/business/languages, understanding of social issues/history/local tourist attractions, knowledge of accommodation regulations, fluent English and Korean communication, proficient in office software, pleasing appearance, excellent communication skills. Experience: 1-2 years. Salary negotiable.
