Position: Korean Bilingual Team Leader
Company: Outsourced (ISO-certified global offshore outsourcing company)
Location: Vietnam (Home-based)
Work Schedule: Monday to Friday, 4:00 PM - 1:00 AM (ICT)
Role Summary: Lead and develop a virtual customer service team to deliver outstanding experiences and meet performance targets. Requires exceptional communication, motivational ability, and strong remote team management skills.
Key Responsibilities:
Team Leadership & Performance: Manage remote team