Korean-speaking customer advisor for a flight-ticket app at Concentrix. Scope: liaise between guests and partners to resolve issues across inbound, outbound, email, chat, and messaging; support travel advice, booking modification, cancellation, and complaints; provide accurate information using proper tools; escalate urgent cases; ensure high customer satisfaction. Requirements: Korean proficiency (listening, speaking, reading, writing) at TOPIK 5 or 6 or higher, intermediate English, high-school graduation or higher, clear voice. Total salary up to 23.2M VND/month including base, meal allowance, and incentive; 100% salary during 2-month probation. Shift-based 9 hours/shift, 2 days off/week, on-site District 12, HCMC.