Guest Relations Officer at InterContinental Hanoi Landmark72 (Nam Tu Liem District). Responsibilities include planning and coordinating guest services such as scheduling activities, promotional coordination, check-in and check-out assistance, airline booking support, relaying guest feedback, and providing translations of information, menus and directories. Requirements: Bachelor's degree in Hotel or Business Management; 3 years of customer service or hospitality experience; proficiency in Microsoft Office; and excellent Korean and English communication skills. Benefits include full salary during probation, social insurance, training programs, meals, employee lounge, uniforms, health checks, parking, IHG hotel discounts, F&B discounts and team activities.
