Korean Guest Relations Officer at InterContinental Hanoi Landmark72 (Nam Tu Liem District, Hanoi). Plan and coordinate friendly, efficient services to guests; schedule activities; coordinate promotional activities targeting clients; trace clientele statistics; supervise guest activities; assist with check-ins/check-outs; greet and room guests; cover the guest relations desk; assist guests with airline bookings and reconfirmations; help all departments be receptive to guest needs; attend recreation activities; conduct group and function rundown meetings; assist with translations (information, guest directory, menus) as required; provide guest feedback to the Manager. Required skills: strong communication; good command of Korean and English; proficiency in Microsoft Office. Qualifications: Bachelor's degree in Hotel Management, Business Management, or equivalent. Experience: three years in customer service or hospitality. Benefits include full salary/service charge/social insurance during probation, attractive salary and insurance, international training, meals, laundered uniforms, health checks, recognition program, worldwide IHG hotel discounts.