Korean Guest Relations Officer / Korean Speaking Guest Relations Officer at InterContinental Hanoi Landmark72, Nam Tu Liem District, Hanoi, Vietnam. Shift-based role. Key responsibilities: coordinate guest services and activities; schedule entertainment programs; manage promotional campaigns; maintain guest statistics; supervise guest-related functions; assist with check-in/check-out; greet arriving guests; staff the guest relations desk; arrange airline bookings; provide translation services for informational materials and menus; collect and report guest feedback to management. Required qualifications: Bachelor's degree in Hotel Management, Business Management, or equivalent; three years customer service/hospitality experience; strong communication abilities; fluent Korean and English; proficient with Microsoft Office. Benefits: full salary during probation; competitive compensation and insurance package; international training; meals at hotel cafe; laundered uniforms; health screenings; birthday gifts; complimentary parking; employee recognition; vacation time; worldwide IHG hotel discounts; F&B discounts. Salary negotiable. Deadline June 30, 2026.