Customer Care Specialist - Korean Language at Vietnam Concentrix Services in District 12, Ho Chi Minh City. Requires fluent Korean TOPIK Level 5+ and English B1+ (Thành thạo tiếng Hàn TOPIK cấp 5 trở lên, tiếng Anh B1 level). Responsibilities: communicating with customers and partners via email, chat, and messaging to resolve inquiries; providing accurate information using proper tools and procedures; escalating critical situations; ensuring high-quality service and positive customer experiences; staying updated on customer service knowledge. Working administrative hours at office (LÀM VIỆC GIỜ HÀNH CHÍNH TẠI VĂN PHÒNG). Requirements: service-oriented thinking, CRM experience preferred, strong communication and problem-solving skills, high school education minimum. Salary up to 24 million VND/month. Benefits: health/social insurance, work equipment, friendly environment. Location: QTSC Building 9, Quang Trung Software City, Tân Chánh Hiệp, Quận 12, Hồ Chí Minh.
