Customer Service Representative - Korean Language at BPO Mat Bao Hanoi. Requires fluent Korean communication approximately TOPIK 5 level (Tiếng Hàn giao tiếp lưu loát xấp xỉ Topik 5). Responsibilities: Receive, process, and provide remote support for software installation on customer computers; monitor and handle user requests regarding system, software, and hardware issues; ensure complete resolution of customer and user problems following standard support procedures. Requirements: Associate degree minimum, Korean TOPIK 5 fluent conversational, 6-12 months experience (call center preferred), strong office equipment usage, basic IT knowledge, positive mindset. Salary: Afternoon shift (3:30 PM-10:30 PM) 20-23 million VND/month; Night shift (10:30 PM-6:30 AM) 23-26 million VND/month. Location: ICON4 Building, 243A De La Thanh, Lang Ward, Hanoi. Benefits: full statutory benefits (health insurance, social insurance, annual leave, holiday bonuses).
