Korean-Speaking Customer Service Representative at Vietnam Concentrix Services. Location: QTSC Building 9, Software Park Quang Trung, District 12, Ho Chi Minh City. Salary: 21.5-25 million VND/month. Responsibilities: Receive and respond to user inquiries regarding related issues with consultation and support. Record user complaints and handle according to established procedures. Utilize available tools and coordinate with departments for prompt, professional issue resolution. Contact drivers/restaurants via phone when necessary. Record and forward information to support shippers, users, and merchants. Requirements: High school diploma or equivalent, strong Korean (TOPIK 5+) verbal and written communication, minimum 6 months customer service experience, sales mindset with customer-oriented approach, text chat/email customer service experience. Benefits: Health/social/unemployment insurance, work equipment provided, friendly work environment. Experience: 0-1 years.