Customer Service Representative for a Korean food delivery application at Vietnam Concentrix Services. Location: QTSC Building 9, Quang Trung Software Park, District 12, Ho Chi Minh City. Responsibilities: receiving and supporting user requests about the app, documenting complaints and coordinating with relevant departments for resolution, contacting drivers/restaurants when necessary. Compensation: base salary 21.5 million VND monthly, meal allowance 500,000 VND, night shift premium 30%, monthly KPI bonuses, 100% salary during 2-month probation. Benefits: full insurance coverage, 14 annual leave days, 13th month salary, annual health checkups, birthday gifts, annual trips. Requirements: high school diploma minimum, fluent Korean (TOPIK 5+), minimum 6 months customer service experience.