Customer Service Representative for a food delivery application at Vietnam Concentrix Services. Location: QTSC Building 9, Quang Trung Software City, District 12, Ho Chi Minh City. Responsibilities: receiving and responding to user inquiries, recording and handling complaints per established procedures, using available tools to resolve issues promptly, proactively contacting drivers/restaurants when necessary, and forwarding information to relevant departments. Requirements: high school diploma, TOPIK 5+ Korean proficiency, minimum 6 months customer service experience, sales mindset, and text chat/email support background. Salary: 21.5-25 million VND/month. Full-time position with insurance benefits, work equipment provided, and friendly work environment.